Password Assistance
Because your security is very important to us, B2B Advantage supports password related issues exclusivity through our live Customer Care Center. Call toll-free 1-800-511-0701. Please have your account information handy to receive your password information.
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Installation from CD
Be sure that your modem is connected and insert the B2B Advantage CD into your CD-ROM drive.
Once inserted, the installation program should now start.
Accept the Microsoft user agreement then click Next if you wish to continue.
Click Next and wait for installation to be completed.
Click Finish to restart your computer.
Once your computer restarts, double click the new B2B Advantage icon on your desktop.
Enter your User Name and Password. (Under your B2B Advantage Membership Card)
Click Properties to select your Local Access Number.
Click Phonebook and select your State and Local Access Phone Number. Click OK and OK.
If no Local Access Number for your area is listed, please call B2B Advantage Customer Care 1.800.511.0701 (B2B Advantage is not responsible for telephone company toll charges if applicable.)
Click Connect to begin.
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Web-based Email Instructions
You can send and receive email from any web browser by logging on to: http://mail.b2badvantage.net. Outlook Express is not required if you only plan to use your email from a web browser.
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Email Setup Instructions for Outlook Express
Click on the Mail icon (on the toolbar) and select Read Mail. This will launch your default mail client, normally this is Outlook Express.
Choose the Tools Menu then select Accounts.
In the Mail tab click Add then Mail
Enter your name in the Display Name and click Next.
Enter your b2badvantage.net email address when prompted and click Next. (On your B2B Advantage Membership Card)
Type in mail.b2badvantage.net for both incoming and outgoing mail servers and click Next.
Enter your User Name, then enter your Password. (Under your B2B Advantage Membership Card)
Select Remember Password and click Next.
Choose Connect Using My Phone Line then click Next.
Access to email is available through Outlook Express or a web browser.
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Change Your B2B Advantage and B2BLaw.org Account Information
The B2B Advantage Account Manager allows you to edit and view important account information. To make changes, select My Account and log in with your User Name and Password to begin making changes to your account.
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Browser & Plug-in Issues
The initial B2B Advantage installation should include all the appropriate software for you to view and interact with the Internet. However, software changes and upgrades on your computer may require you to download the most current browser or plug-in. These tools are free of charge and ensure you have the most up-to-date applications and software available.
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How to Get Additional Help
B2B Advantage maintains a fully staffed customer care staff from 8:00am - 8:00pm EST. You can reach the Customer Care Center by:
Email - Send us an email with a complete description of your issue and someone from our Customer Care Center will reply within 3 hours of receipt. Just click on, customercare@b2badvantage.net, enter your information, and send the email.
Toll Free Live Support - Call 1-800-511-0701.
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